Privacy Policy

This privacy policy sets out how Moneytrek Finserve LLP uses and protects any information that you share when you use this website. Moneytrek Finserve LLP is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Moneytrek Finserve LLP may change this policy from time to time by updating this page. This policy is effective from April 27, 2023.

Moneytrek Finserve LLP understands that our relationship is strongly built on trust and faith. In Course of using information on this website or availing the services, Moneytrek Finserve LLP may become privy to the personal information of its customer including information that is of confidential nature. Moneytrek Finserve LLP is strictly committed to protecting the privacy of its customer and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through World Wide Web. However, it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement, if any, with the Customer or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial Authorities and our Regulators or to any person to whom the LLP is under an obligation to make disclosure under the requirements of any law binding on the LLP or any of its branches, if required.

Hyperlink Policy for user :Any hyperlink to other Internet sites is at customer’s own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by Moneytrek Finserve LLP, in any way or manner. Moneytrek Finserve LLP is not responsible for the setup of any hyperlink from a third-party website to Moneytrek Finserve LLP

What we collect: We may collect the following information:

Name and contact details: We may collect personal information directly from you, such as your name, email address, contact details, or other identifiers, when you register an account, make a purchase, or interact with certain features of the application. Your personal information is used to provide you with access to the application's features and functionalities, personalize your experience, and communicate with you about your account or transactions. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You have the right to control and manage your personal information within the application. You can update your account details, manage your communication preferences, or exercise your rights under applicable data protection laws. You can also choose to delete your account or request the deletion of certain personal information by contacting us through the provided channels or there is an option in app settings page.

Collection/Use of image data: When you grant permission, our application may access your device's camera or photo gallery to enable features that involve capturing, uploading. The images you upload or capture within our application may be used for document verification in Video KYC by the application. We do not share your image data with third parties unless required by law or necessary to provide the services you have requested.

Use of location data: We access your location to verifying your identity and granting access to the application's features and functionalities.

Security: We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information: If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at info@moneytrek.in. We will promptly correct any information found to be incorrect.

Security certificates: We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard some of these are technical, and some are structural. When it comes to data security, our goal is to ensure that: Your data is stored safely and securely passwords are one-way encrypted before being stored in the database for high security. All communication with you, or with mutual fund companies and other service providers are encrypted using the highest standards. Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfil a transaction request. To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our LLP, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.

Contact information: If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@moneytrek.in.